Welcome to Al Zowar Travel! By using this website and its services, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please do not access or use this site.
By accessing any of the information on this site, you agree to be covered by these terms. You do not use the site for any commercial purposes unless we give permission.
We regard your security to be important. We may, at our option, update security measures as needed. We also retain the right to deny access to this website if we determine that it is necessary for our security or to perform maintenance.
While we make every effort to be correct, the content of this website may, at times, be inaccurate or outdated. We do not warrant the completeness or accuracy of any content and suggest that users check details before relying on them.
All texts, images, and graphical information found on this website are the property of Al Zowar Travel or its licensors. Limited usage in view or downloaded to make personal us is permitted,d but copying, printing, distribution, and or use without Al Zowar Travel’s consent for another purpose of this website is prohibited.
We collect personal data, including when you contact us through the website. This data will be used to respond to your inquiries and fulfill your requests. We do not sell your data and only share it when we are legally obliged or need to do so in order to provide our services.
A deposit is required to confirm a booking. The full payment is made prior to finalizing your travel arrangements. Charges for cancellations apply according to our booking policies. Make sure you make payments on time to avoid cancellations or loss of your deposit.
If you wish to make any alterations to your booking, please notify us as soon as possible. Alterations may incur extra charges. In case of cancellations, charges will apply depending on when the cancellation occurs, ranging from deposit forfeiture to 100% of the total cost.
Refund from cancellation or modification as per airline/supplier conditions apply. For refund eligible, it may take about 1 to 6 months to process the request, according to the airline/supplier. An administrative fee may be applicable on refund, please check accordingly.
Al Zowar Travel is not responsible for any indirect, consequential, or punitive losses resulting from using the website or services. Our liability is limited to a maximum of £100, except in cases of negligence leading to injury or fraudulent actions.
We may include links to third-party websites. We are not responsible for those sites’ content or privacy practices and do not endorse them. Your visit to these third-party sites is at your own risk.
We are not liable for failing to perform our obligations caused by events outside our control, such as natural disasters, political unrest, strikes, or other unforeseen circumstances.
These terms are governed by the laws of Al Zowar Travel’s jurisdiction. Disputes will be subject to the exclusive jurisdiction of the local courts.
You are responsible for ensuring that all travel documents, such as passports, visas, and health certificates, are valid. We cannot be held responsible for problems resulting from missing or invalid travel documents.
All advance bookings require full payment before the specified due date. Payments made via credit card will attract a surcharge as determined by the type of card used. Any payments received after the specified due date will automatically be subject to cancellation.
Al Zowar Travel reserves the right to update these terms and conditions at any time. Any changes will be reflected on this page, and you agree to the revised terms by continuing to use the website.
We will make every effort to accommodate special requests, such as dietary restrictions or room preferences. However, we cannot guarantee these requests will be fulfilled, and failure to do so will not be considered a breach of contract.
You and your party are expected to behave respectfully while using our services. If any guest’s behavior causes harm or distress to others, we reserve the right to terminate their arrangements without a refund.
Please ensure that you are aware of any vaccinations, health requirements, and safety guidelines for your destination. We are not liable for health-related issues during travel.
We encourage you to consider taking out comprehensive travel insurance before booking. However, we cannot be held liable for medical emergencies, trip cancellations, or lost luggage.
Booking fees may apply according to the service provider. Booking fees will be communicated to you at the moment of booking
Your travel documents, such as flight tickets and vouchers, will typically be sent 7 days before departure. Sometimes, you may need to be collected at the airport if the booking is made within 14 days of departure.
Refund requests are processed within 1-6 months, depending on the airline’s policies. If issues arise, such as an unused ticket or a failed refund, please contact us promptly for assistance.
Confirm your reservation 72 hours before flying to prevent cancellations or schedule changes. The inability to reconfirm your booking might attract additional fees or hassles.
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